Delivery
We only ship within Hong Kong. For Macau orders, we will ship best way.
There are areas that are out of range and has to be done by Hong Kong Post Office,
but has to be within the specifications of their requirement.
An Estimated Delivery Date is a calculation of several factors, including item availability,
processing time in our warehouse, the shipping method you select and the shipping destination.
During Peak season, certain delays will be caused. Please note that business days are Monday through Friday.
Below is the estimate shipping cost and the average delivery time.
Kindly note that Estimated Delivery Dates are estimates only, and are not guaranteed.
Below deliveries does not include outdoor playsets,
dollhouses and furniture that require assembly, we will need to schedule those separately.
Any enquiry, please email to toysclub@hotmail.com
Tel: 21678474 (Central shop)
| Areas Cover | Method A Van Delivery |
Method B Courier delivery |
Method C Self pick up |
|
|
Processing time |
1 day |
1 day |
1-3 days |
|
| Delivery time | 1-2 days | 3-7 days |
N/A (we will contact you when goods arrived to store)
|
|
| HK Island | $150 | $50 and up | ||
| Kowloon & Shek O |
$200 | $50 and up | ||
| New Territories | $280 | $50 and up | ||
| Sai Kung / Clearwater Bay | $320 | $50 and up | ||
| Discovery Bay / Tung Chung | $480 | $50 and up | ||
| Out of range area | Quote separately | Quote separately | ||
| Additional Charge | $50 per stair |
A. Van delivery - is based on 1 truckload of goods. Volume is 2 cbm.
We will schedule a delivery time according to our route, but sometimes it takes up to 2-3 days to schedule the earliest delivery.
B. Courier delivery - has its limitations of the box size and weight.
C. Please specify which store you would like to pick them up. To find out whether your local store has stock of a product please contact the store.
Service area of courier:
package can not be over 160 cm
HK Island
| QUARRY BAY | NORTH POINT | CAUSEWAY BAY | TAI HANG |
| HAPPY VALLEY | WAN CHAI | ADMIRALTY | CENTRAL |
| SHEUNG WAN | SAI YING PUN | SHEK YING PUN | SHEK TONG TSUI |
| MID-LEVEL | THE PEAK | KENNEDY TOWN | POK FU LAM |
| CYBERPORT | ABERDEEN | AP LEI CHAU | WONG CHUK HANG |
| DEEP WATER BAY | TAI TAM | REPULSE BAY | CHUNG HOM KOK |
| STANLEY | CHAI WAN | SAI WAN HO | SIU SAI WAN |
| SHAU KEI WAN | SHEK O |
Kowloon
| HUNG HOM | HO MAN TIN | TOKWA WAN | MA TAU WAI |
| KOWLOON CITY | LOK FU | WANG TAU HOM | WONG TAI SIN |
| SAN PO KONG | CHOI HUNG | KOWLOON BAY | KWUN TONG |
| CHA KWO LING | YAU TONG | LAM TIN | KWUN TONG NORTH |
| NGAU TAU KOK | SAU MAU PING | NGAU CHI WAN | DIAMOND HILL |
| TSZ WAN SHAN | LAI CHI KOK | CHEUNG SHA WAN | STONECUTTERS ISLAND |
| SHAM SHUI PO | SHEK KIP MEI | YAU YAT CHUEN | KOWLOON TONG |
| TAI KOK TSUI | MONG KOK | YAU MA TEI | WEST KOWLOON |
| JORDAN | TSIM SHA TSUI | AUSTIN ROAD WEST |
New Territories
| TSEUNG KWAN O | CLEAR WATER BAY | SAI KUNG (WITHIN TAI MONG TSAI ROAD) |
| TUEN MUN | LAM TEI TUEN MUN | FU TEI TUEN MUN |
| SAN HUI TUEN MUN | SIU LAM TUEN MUN | SO KWUN WAT |
| TAI LAM CHUNG | SHAM TSENG | TING KAU |
| TSUEN WAN | LO WAI TSUEN WAN | KWAI CHUNG |
| MA ON SHAN | SIU LEK YUEN SHA TIN | SHA TIN |
| TAI WAI SHA TIN | FO TAN SHA TIN | KAU TO SHAN |
| MA LIU SHUI | SCIENCE PARK | TAI PO KAU |
| TAI PO | TAI PO INDUSTRIAL ESTATE | TING KOK TAI PO |
| SHUEN WAN TAI PO | TAI WO | HONG LOK YUEN |
| FANLING | KWAN TEI FANLING | SHA TAU KOK |
| PING CHE | SHEUNG SHUI | KWU TUNG |
| SAN TIN YUEN LONG | TAM MEI YUEN LONG | KAM TIN YUEN LONG |
| PAT HEUNG YUEN LONG | SHEK KONG YUEN LONG | TAI TONG YUEN LONG |
| YUEN LONG | HA TSUEN YUEN LONG | PING SHAN YUEN LONG |
| TIN SHUI WAI | HUNG SHUI KIU | TSING YI |
| DISNEYLAND | TUNG CHUNG | CHEK LAP KOK AIRPORT |
| MA WAN | DISCOVERY BAY | SAI KUNG (OUTSIDE TAI MONG TSAI ROAD) |
| LAU FAU SHAN | LUNG KWU TAN | LAM TSUEN YUEN LONG |
| LAM TSUEN TAI PO | LION ROCK | KAM SHAN |
| TAI MO SHAN | TAI LAM | PAT SIN LENG |
Out of Service Area
| SHA TAU KOK | TA KWU LING | MAN KAM TO | MAI PO |
| LOK MA CHAU | CLOSED AREA | LO WU | PO TOI |
| TUNG LUNG CHAU | GRASS ISLAND | CROOKED ISLAND (KAT O) | TUNG PING CHAU |
| MUI WO | LAMMA ISLAND | PENG CHAU | CHEUNG CHAU |
| TAI O | LANTAU ISLAND |
Remarks:
1. Surcharge will be added for the delivery of Twin Size Bed that are not be able to fit on regular van, we will advise you on separate email.
Return Policy:
14 days exchange with receipt. No refund.
No exchange on books, costumes, helium balloons, bicycles, scooters and skateboards.
Final sales items cannot be returned or exchanged.